Shipping policy
Thank you for shopping with Meezos Organic. We are committed to processing and delivering your orders as quickly and carefully as possible.
1. Order Processing
Orders are generally processed within 1–3 business days after they are placed.
Orders placed on weekends or public holidays may be processed on the next business day.
Once your order has been shipped, you may receive a confirmation message with available tracking or delivery information.
2. Delivery Time
Delivery times may vary depending on your location, courier service, weather conditions, public holidays, and other circumstances.
Estimated delivery times are:
-
Major cities: approximately 2–5 business days
-
Other areas: approximately 3–7 business days
These are estimated delivery times and are not guaranteed. Delays may occasionally occur due to circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
We may offer free shipping on selected products, promotional offers, or orders that meet a specified minimum order value.
4. Cash on Delivery
Where Cash on Delivery (COD) is available, customers may pay the applicable amount to the courier upon receiving their order.
COD availability may depend on the customer's location and the courier service.
5. Order Address
Please make sure that your shipping information, including your name, phone number, and complete delivery address, is correct before placing your order.
Meezos Organic is not responsible for delivery delays or additional charges caused by an incorrect, incomplete, or outdated delivery address provided by the customer.
6. Delivery Attempts
Our courier partner may make one or more attempts to deliver your order.
If the customer is unavailable, provides an incorrect address, or does not respond to the courier, the order may be returned to us.
Additional delivery charges may apply if an order needs to be shipped again.
7. Delayed or Lost Orders
Although we work with reliable delivery partners, delays can sometimes occur.
If your order has not arrived within the expected delivery period, please contact us so that we can check the status of your shipment with the relevant courier.
Once an order has been handed over to the courier, delivery is also subject to the courier's handling and delivery procedures.
8. Damaged Packages
If your package arrives visibly damaged, please contact us as soon as possible.
Where possible, take clear photographs of the package and the product before opening or using it and send them to us along with your order details.
We will review the issue and work with you to determine the appropriate solution.
9. Incorrect or Missing Items
If you receive an incorrect, incomplete, or missing item, please contact us as soon as possible after delivery.
Please provide your order number and relevant photographs so that we can investigate and assist you.
10. International Shipping
At this time, shipping availability may be limited to selected locations.
If international shipping is offered, applicable shipping charges, customs duties, taxes, and other import fees may be the responsibility of the customer unless otherwise stated at checkout.
11. Contact Us
If you have questions about your order or our shipping policy, please contact us:
Meezos Organic
Email: meezosorganic6@gmail.com
Phone: 0332 1857006
We are happy to assist you with shipping and delivery questions.
Note: Delivery times and shipping charges are estimates and may change depending on the courier service, destination, and current shipping conditions.